Clewed Privacy Policy


Revised February 11, 2013

This Privacy Policy explains how Clewed and its affiliates (collectively, "Clewed" "We", "Our", "Us") collect and protect your personal information we receive when you sign up and work with Clewed.

The term "personal information" as used herein refers to non-public information that personally relates to you or identifies you as an individual or entity. The trust of our clients and partners is our most precious asset and we consider the protection of sensitive information to be a foundation of this trust. Clewed is committed to maintaining the confidentiality, integrity and security of personal information regarding our members and partners.

We pledge to you that we will:

  • Limit the collection and use of your information to what we believe would be useful to service your account, administer our business, or tell you about our services;
  • Respect the trust you place in us and the confidential nature of the information you provide through your relationship with us;
  • Restrict access to your name, your company name, current employment, email, phone number and other identifiable information only to those working with you under a Clewed confidentiality agreement that protects your identity on a need to know basis;
  • Restrict employee access to client information to those who need to know in order to provide services to you;
  • Educate our employees to reinforce the importance of confidentiality and client privacy;
  • Maintain appropriate security standards and procedures to protect information about you;
  • Not sell, license, lease or disclose personal information unless required to comply with laws and regulations, and
  • Respond quickly to your request to correct inaccurate information.

We collect information from you required to engage with us, to communicate with you, to verify your identity and to fulfill legal and regulatory requirements. From time to time, we may request additional information through surveys or otherwise to help us further assess your needs and preferences.

We have security standards and procedures in place designed to prevent unauthorized access to your accounts and personal information. A key part of this process helps ensure that all information we have about you is accurate and up-to-date. If you discover inaccuracies in our data or if your personal information changes, we urge you to notify us immediately.

We limit the sharing of information outside Clewed except as required by law to regulatory, law enforcement or other government authorities. We may engage another business to help us to carry out certain internal functions such as account processing, client services or other data collection relevant to our business. Use of the information shared is strictly limited to the performance of the task we request and used for no other purpose. All third parties with which we share personal information are required to protect it in a manner similar to the way we protect information. If at any time you choose to purchase a product or service offered by another company, any personal information you share with that company will no longer be controlled under our Privacy Policy.

You are responsible for helping us to maintain the accuracy and completeness of your personal and other information. We urge you to review your information regularly to ensure that it is correct and complete. If you would like to review your personal information or if you believe that any of your information is incorrect, or if you have any questions regarding your personal information or this Privacy Policy, please contact us.

We are not responsible for the privacy policies or the content of sites we link to, and have no control of the use or protection of information provided by you or collected by those sites. Whenever you elect to hyperlink to a linked Web site, you may be asked to provide registration or other information. Please note that the information you are providing is going to a third-party, and you should familiarize yourself with the privacy policy provided by that party.

Additional Information about the Web

The following additional information will be of interest to you if you access Clewed and/or one of its affiliates products or services through one or more of our websites:

  • We require our users to identify and authenticate themselves prior to accessing our services. Generally, identification and authentication take place through the use of your user name and a password or while logging in with our Support Staff.
  • We use industry standard encryption technologies to safeguard your information within our private website. Our website is built upon a secure infrastructure with multiple layers of protection, including proper physical security of our machines to system intrusion detection capabilities. Security is a cooperative effort between us and the users of our websites. Please remember that your user identification and password are personal to you and should not be made available to any other person. You should discontinue their use and notify us if you have any reason to suspect that someone else may be using them.
  • "Cookies" are small text files that may be placed on your web browser when you visit our websites. Cookies make it easier for you to navigate our website by, among other things, "remembering" your identity so that you do not have to input your password multiple times as you navigate between our website pages and/or access our services. You can set your web browser to inform you when cookies are set, or to prevent cookies from being set. Please note that if you decline to use cookies, you may experience reduced functionality, slower site response times, and declining to use our authentication-related cookies which we use to verify your identity may prevent you from using our website altogether.
  • Web surfing data (e.g., information regarding which of our web pages you access, the frequency of such access, and your product and service preferences) may be collected by Clewed and may be shared internally for administrative purposes; to assess our products and services; to improve your experience with our websites; and as otherwise permitted by applicable law or regulation. This information may be processed by us for the purposes described above, or on our behalf by third parties, solely in accordance with our instructions.

Policy Change and Contact

You agree that by using the website, or by becoming a member or client of Clewed, that you are expressly consenting to Clewed's use of the information that you provide as described above in this Privacy Policy. In the event of a change in policy, a revised Privacy Policy will promptly be posted to our website. You agree to accept posting of a revised Privacy Policy electronically on the Web site as actual notice to you. Any dispute over our Privacy Policy is subject to this notice. Contact us at privacy@clewed.com for all comments and queries relating to our Privacy Policy.