What is the future of Independent health Insurance TPAs

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Target audience

Senior executives in the billing and payment, third party administrators (TPAs), call centers, and claims processing centers within health insurance.

Insight description

This is a conversation between two operating executives on the health insurance TPA market. The discussion is designed to share market insight including important long-term trends in the market, risks and opportunities for operators of independent TPAs, the competitive environment, growth opportunities and risks, along with the impact of current regulations in the future of the TPA business.

Chris Wilson, one of the experts in this conversation has 30+ years career in sales and marketing, planning, business intelligence and consulting within financial services, health plans and healthcare services companies. He's held senior operating roles at Prudential, United Health Group, Medco and CVS Health. Mark Driggs who will serve as a moderator, has been in the business for over 20 years in strategic planning, operations and related roles with similar institutions including FHP, Intermountain health, Decision Resources, United Healthcare, Molina healthcare and APS.

Each expert will provide a commentary on his perspective on where the TPA market is going, key trends to watch and why, as well as what current regulatory demographic and similar events mean to the industry and the TPA business model for the next 3, 5 and 10 years.

The conversation is formatted as a fire side chat with commentary and Q&A. While the two experts kick-off the discussion and share Insights, the audience will be able to ask questions online anytime from anywhere after they join. Please feel free to start adding questions from the time you join so we have a thought provoking conversation and idea sharing!


* Which are your thoughts about the future of independent TPAs
* What key trends are you tracking that you believe will have a permanent and substantial impact to the industry and why?
* Where are characteristics and models of successful independent TPAs
* What do you believe are the risks for independent TPAs?
* What are the market opportunities in the next 1, 3, 5 and 10 years

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